We gather and use limited information about individuals through this website in order to contact them to discuss our services only at their request. We do not issue newsletters or email campaigns.
WHAT DATA WE GATHER
HOW WE STORE YOUR DATA
When you consent to filling in the enquiry form, your data is emailed to the admin email associated with that form. and stored on our secure database.
HOW WE USE THIS DATA
We use this data to contact you about your enquiry. We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the new GDPR rules.
You have the “Right to be forgotten” unless there are overriding legitimate grounds for us keeping the data (e.g. billing/client statistics).
DETAILS OF OUR PROCESSING
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed services to you, and our legal obligations, the exception is for sending email marketing which we will only carry out on the basis of consent.
As a client, we will hold the following information about you:
Name and contact information.
Billing and payment information.
We use your personal data when it is in our legitimate interests for internal purposes associated with maintaining our business. We use your information to invoice you, and to keep track of payments that you make.
We currently use third-party online tools:
Fusioo for our scheduling and business database (https://www.fusioo.com/policies/privacy-policy) located in the EU and
Xero for our accounting software (https://www.xero.com/uk/about/terms/privacy/) located in the EU.
We will retain information about you for the duration of our relationship with you and for a further two years.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
RIGHT TO BE FORGOTTEN
You can email firstname.lastname@example.org and request removal of your data at any time.
The cookies used do not store any information that is personal in nature and it is only analysed in an aggregated manner.
Please find below some more information regarding cookies and their use:
WHAT ARE COOKIES?
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
To recognise when you return to our website.
Cookies do not provide us with access to your computer or any information about you, other than which you choose to share with us.
GOOGLE ANALYTICS COOKIES
You can “opt out” of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) to block Google Analytics on all websites, or you can configure your browser to block cookies.
HOW TO DISABLE/DELETE COOKIES:
All modern browsers allow you to change your cookie preferences. These are generally found in the options menu on the browser.
FURTHER INFORMATION ABOUT COOKIES
If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).
CHANGES TO THIS POLICY
The above may change at any time. We will endeavour to notify you of any major changes but you may wish to check it each time you visit our website. Last updated 22/05/18
LINKS FROM OUR SITE
Our website may contain links to other websites.
Please note that we have no control of websites outside of www.mivvy.co.uk
If you provide information to a website to which we link, we are not responsible for its protection and privacy.
LINKS FROM OUR SITE
You have a right to know if we hold any of your personal data on our database. If you want any details of this data or to have it removed email email@example.com